Broadband High Speed Internet Access Service

DSL Extreme Named 2004 Gold Award Winner by Broadband Reports

Annual Customer Review Survey Concludes that DSL Extreme Service Ranks Among Highest in Customer Satisfaction

LOS ANGELES--(BUSINESS WIRE)--April 20, 2004--DSL Extreme, one of the nation's fastest growing Internet service providers, has taken the gold award in the 2004 Broadband Reports customer satisfaction survey. The honor recognizes DSL Extreme for outstanding Internet sales, support and service.
The Broadband Reports survey, launched this year, is based on weekly customer reviews conducted over the course of one year, measuring pre-sales information, ease of installation, connection reliability, technical support, and value for the money. As a gold award winner, DSL Extreme received an average review score of over 80% for each six months of the calendar year, placing the company among some of the top ISPs in the country.

"Receiving this honor means a great deal to our company because it is based on our customers' experiences," said Jim Murphy, president, DSL Extreme. "We have always put a great emphasis on providing outstanding customer service and technical support, and it is extremely rewarding to be recognized by our members for outstanding performance."

DSL Extreme's high-speed Internet service enables instant-on connection at speeds up to 50 times faster than the standard dial-up service. Customers can surf the Web, check email and Instant message without tying up their telephone line. Free nationwide customer support, anti-spam filters and pop-up stoppers are included, as well as remote email access capabilities so customers can check and send email while away from home.

The company extended services nationwide in 2004. For more information about DSL Extreme, call 800-774-3379 or visit www.dslextreme.com. For details regarding Broadband Reports and the 2004 survey, please visit http://www.dslreports.com/shownews/39427.

About DSL Extreme

DSL Extreme is a leading provider of high-speed and traditional Internet services. Founded in May 1999 and headquartered in Los Angeles, DSL Extreme offers a suite of online products and services for consumer and business customers throughout the United States. Services include DSL and dial-up service, Web hosting and data circuits, with superior quality connectivity and minimal drop-off. The DSL Extreme network supports thousands of customers and serves over twenty-one major metropolitan areas across the country. You may visit DSL Extreme via the Web at www.dslextreme.com or call 800-774-3379.

Contacts


DSL Extreme
George Mitsopoulos, 818-435-1106
george@corp.dslextreme.com

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